Sky@SkyAndTheAnimals.com

Sky Heartsong’s Privacy Policy

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Privacy Policy:

All client information that is provided to me via this website is held in compliance with The General Data Protection Regulation ( GDPR )

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        • Be aware that by making an appointment for Animal Communication, Intuitive Consult,
          Animal or Human Energy Work, Equine Massage, House Parties or Barn Walks for Animals –
          You are consenting to allow me to keep and appropriately process any information provided by you to me. This information is securely stored, separately from my web site.
        • Any data / personal information given to me by my clients is kept only for use by me in their appointments, maintaining accounting records and to allow me to contact my clients in the future [with their consent].
        • No provided data or contact information (see below*) is sold or transmitted to any third party or outside source [Except when Paypal is used and then for service payment purposes only].
          It is only visible to me – to allow me to provide services to my clients and to my web master
          [my husband], to allow the maintenance of my website.
        • I always obtain the written consent of the animal’s care giver – prior to posting any photos or posts regarding that animal / care giver on my blog.
        • Information that I keep confidentially in your client file may include [but is not limited to]:
          > Your name, your animal’s name, names of people in photos you provide [if applicable].
          > Photos of your animals and any humans that you have sent to me.
          > The state or country you live in and your time zone.

          * Contact information which, you have provided to me, may include [but is not limited to]:
          > Email addresses,
          > Skype ID,
          > Phone numbers,
          > Reasons for appointment requests,
          > Results of appointments,
          > A record of Fees for my service(s),
          > A record of dates/source of payment (PayPal/Check/Cash)

          PLEASE NOTE:
          No credit card information provided to Paypal is ever held by me.
          All credit card or other payments via PayPal – go through the secure PayPal provided portal
          on my website and any information you enter there is not accessible by me.

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Your Rights:

 

You have the right, at any time, to request me to delete – some or all of the information you have provided to me, including your appointment file and any provided photos.

I will require this request to be sent to me via any of my contact email addresses from your usual email account
and may ask that it is verified by a phone call from you to myself, if I request this by reply to your email
[this is to prevent malicious requests from compromised client email accounts].

Once you have notified me of your request, it will be actioned as soon as is practicable and I will inform you once it has been completed, via your usual email address.

If you do not request that some or all of the information you provide to me is to be deleted, I will keep this information [as long as you are a continuing client], to enable me to provide future appointments / services to you.

If there are any changes in the above policy that affect you or if I become aware of a security breach that affects your saved data –
My webmaster and myself will take steps to secure the breach and you will be informed as soon as is practicable.

 

You also have the right, at any time, to request to view some or all of the information that you have provided to me
and you may also ask for some or all of this information to be amended, as you request – if you believe it to be incorrect.

I will require this request to be sent to me via any of my contact email addresses from your usual email account
and may ask that it is verified by a phone call from you to myself, if I request this by reply to your email
[this is to prevent malicious requests from compromised client email accounts].

Once you have notified me of your request, it will be actioned as soon as is practicable and I will then provide to you the requested information or amended information once it has been completed, via your usual email address.

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If you have any questions or concern regarding this policy,
please don’t hesitate to contact me.