All client information that is provided to me via this website is held in compliance with The General Data Protection Regulation ( GDPR )
Sky Heartsong’s Privacy Policy
Contact Information
Contact information which, you have provided to me, may include [but is not limited to]:
> Email addresses,
> Skype ID,
> Phone numbers,
> Reasons for appointment requests,
> Results of appointments,
> A record of Fees for my service(s),
> A record of dates/source of payment (PayPal/Check/Cash)
PLEASE NOTE:
No credit card information provided to Paypal is ever held by me.
All credit card or other payments via PayPal – go through the secure PayPal provided portal on my website and any information you enter there is not accessible by me.
Your Rights
You have the right, at any time, to request me to delete – some or all of the information you have provided to me, including your appointment file and any provided photos.
I will require this request to be sent to me via any of my contact email addresses from your usual email account and may ask that it is verified by a phone call from you to myself, if I request this by reply to your email [this is to prevent malicious requests from compromised client email accounts].
Once you have notified me of your request, it will be actioned as soon as is practicable and I will inform you once it has been completed, via your usual email address.
If you do not request that some or all of the information you provide to me is to be deleted, I will keep this information [as long as you are a continuing client], to enable me to provide future appointments / services to you.
If there are any changes in the above policy that affect you or if I become aware of a security breach that affects your saved data – My webmaster and myself will take steps to secure the breach and you will be informed as soon as is practicable.
You also have the right, at any time, to request to view some or all of the information that you have provided to me and you may also ask for some or all of this information to be amended, as you request – if you believe it to be incorrect.
I will require this request to be sent to me via any of my contact email addresses from your usual email account and may ask that it is verified by a phone call from you to myself, if I request this by reply to your email [this is to prevent malicious requests from compromised client email accounts].
Once you have notified me of your request, it will be actioned as soon as is practicable and I will then provide to you the requested information or amended information once it has been completed, via your usual email address.